FAQ

How To Connect Syringe With Stainless Steel Tube
What is the difference between Swagelok Fittings and Luer Lock Fittings?
Swagelok Fittings are for connecting stainless steel tubing and Luer Lock Fittings are for connecting with soft material-based tubing. Watch this Instructional Video For How To Connect Syringe With Stainless Steel Tube and here Fittings for Chemyx Stainless Steel Syringes .For more information please see “Fittings for Chemyx Stainless Steel Syringes”
Can we set up different rates or volumes for the Fusion 4000X?
Yes, the Fusion 4000-X is a two independently controlled precision syringe pump that allows two syringes to be set up to run simultaneously or independently.
What types of multisyringe racks are available?
How do I control the Syringe Pump with the Footswitch?
1. Press one time: start
2. Press one time (while in running mode): Stop
3. Press two times quickly (i.e. tap-tap twice while in running mode): Pause
4. Press one time (while in pause mode): start again
Can Chemyx syringe pumps be used in the hospital?
Chemyx Syringe Pumps are not for human use.
What is the warranty length for a Chemyx Syringe Pump?
2-Year Limited Warranty: First year for Parts and Labor and Second Year for Parts only
Do you provide customer support for computer controls?
Chemyx provides free drivers for LabView MatLab but does NOT offer any customer support for computer support or connectivity.
What kind of syringe pumps do you have?
Please see below the types of our syringe pumps: Infuse/Withdraw Pressure and Temperature Control : Fusion 6000-X Syringe Pump
Infuse/Withdraw Cycle mode/Continuous Flow : Fusion 4000-X Syringe Pump
Infuse/Withdraw : Fusion 2000-X Syringe Pump
Infuse Only : Fusion 100-X Syringe Pump
OEM Infuse/Withdraw two independent channels : Fusion 4000 OEM Syringe Pump
OEM infuse only : OEM Syringe Pump
What are the minimum and maximum syringe pump flow rates?
Do you offer an academic discount?
Yes, please request a quote at Request a Quote using your university email.
What size syringes can be used with Chemyx Syringe Pumps?
What syringe manufacturers are recommended by Chemyx?
Can the settings be changed manually on the screen of the pump?
Yes.
Can a Chemyx syringe pump be connected to and controlled by a computer?
Do you have the serial command available to control a syringe pump?
What comes in the box at delivery?
Depends on the type of pump purchased.
1. Fusion Models come with the pump, a power cord, packing slip, and any accessories added to the order.
2. OEM Models come with the pump, a power adapter, packing slip, and any additional ordered accessories.
Is my country's power voltage compatible with Chemyx Pumps?
All Chemyx Pumps come with a built-in auto switching power supply that will support both 100v and 220v of electricity.
Chemyx Syringe Pumps Compatible Power and Computer Control
Where can I find the manuals and spec sheets for all syringe pumps?